Airlines & Flights

Aurora Airlines

(Airline Code：HZ/SHU)

International

Check-in Counter: International Terminal Building 3F

Business Hour of Check-in Counter: From 2 hours to 40 minutes before departure time

Check-in Start Time: MON/WED 13:00　SAT 7:50

Contact: 0123-25-5514 (With charge)

URL: https://www.flyaurora.ru/jp/

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7 pleasant areas are available.
HELLO KITTY HAPPY FLIGHT
Click here for the movies showing.
Refresh yourself in the open-air bath at the airport.

Need help?: Information; Floor Map; Telephone Guide; Police Station; Medical Clinic; AED
(Automated External Defibrillator)
Access: By JR Line; By Bus; BY Car; By Taxi; Information on Car Rentals

Baggage, Home Delivery, Post, Currency: Coin Lockers; Temporary Baggage Storage / Home delivery / Porter Service; Post Office; Bank, ATM; Foreign Exchange

For Business Services: Wireless Network Service; Internet Lounge; Business Service-Facility; Mobile WiFi Rental

For Visitors with Small Children: Nursery; Stroller Rental Service; Special Assistance Vehicle
To those who need assistance: Elevators; Accessible Toilet; Pay Phones; Audio Guidance & Touch Panels; Ramps; Wheelchair Rental Service

Visit the Airport: Observation Deck; Art in New Chitose Airport

Shop,Dine & Entertainment: DORAEMON WAKUWAKU SKY PARK; HELLO KITTY HAPPY FLIGHT; Steiff DISCOVERY WALK; NEW CHITOSE AIRPORT THEATER; New Chitose Airport Onsen

Efforts to Improve CS (Customer Satisfaction)

Open
Close

Domestic Terminal Building Open 5:00 Close 23:30 / International Terminal Building Open 5:00 Close 20:00 / Connecting Path Open 5:00 Close 23:30
* Hours are subject to change due to delays and other changes in flight schedules.
* After the closing hours, please be informed that it is not allowed to rest within the airport area. ( Excluding the accommodation facilities)