Information

Free wheelchair rentals are available at Airport Information counters. Feel free to ask about any questions or concerns.TEL.（0123）23-0111

For details and maps, please click here: >>Information

AED (Automated External Defibrillator)

This medical device is used to recover cardiac functions by administering an electric shock (electric defibrillation) in case of sudden cardiac arrest (ventricular fibrillation).

For details and maps, please click here: >>AED (Automated External Defibrillator)

Terminal Map

Complete maps of the New Chitose Airport Terminal can be found located near entrances, stairwells, and escalators.

For details and maps, please click here: >>Terminal Map

Lost & Found

• Inside the airplane, the boarding area, the check-in counter, the baggage claim area
  ANA･ADO (0123) 45-5112
  JAL (0123) 45-2141
  SKY (0123) 45-6166
  
• Departure Terminal,Arrival Lobby,Roof, store, restaurant, walkway in front of the airport terminal building (below the canopy)、Corridor connecting to parking
  Security room of Central Leasing System. Co., Ltd. TEL (0123) 46-5413
  
• RoadwayChitose Airport Police Station TEL (0123) 45-7191
  
• Parking Area AChitose Tourist Association TEL (0123) 45-7061
  
• Parking Area BAirport Environmental Improvement Foundation  TEL (0123) 27-8338
  
• JR ConcourseJR New Chitose Airport Station  TEL (0123) 45-7001
  

Withdrawing Cash?

• Post Office - Central Bldg., 1F
• North Pacific Bank - Main Bldg., 2F, near international departures area
• ATM
  
  • Hokkaido Bank・Sapporo Bank・Citibank - Main Bldg., 2F, near Airport Security Gate C
  • North Pacific Bank - Main Bldg., 2F, near Airport Security Gate C, Main Bldg, 1F, near ANA Arrival Gate
  • Post Office・TOKYO STAR BANK・SEVEN BANK - Main Bldg., 2F, near ANA Ticket Counters

Car Rentals

• Car Rental Counters - Central Bldg., 1F, Entrance

Exchanging money

• Foreign Exchange Booth
  
  • Main Bldg., 1F, near international arrivals area
  • Main Bldg, 1F, near ANA Arrival Gate
• North Pacific Bank - Main Bldg., 2F, near international departures area
• Post Office - Central Bldg., 1F

Feeling Ill or Having Dental Problems?

• Clinic: Internal Medicine & Dentistry - Main Bldg, 1F, near JAL B Arrival Gate
• Drugstore
  
  • Main Bldg, 1F, near JAL B Arrival Gate
  • Central Bldg, 2F, near Central Connecting Bridge

Items for rent

• Wheelchairs