Efforts to improve customer satisfaction (CS)
Universal design
We have implemented a variety of measures to make our facilities friendly to all users.
Examples of universal design
Sign indication
Installation of signs designed to be easily readable by visually impaired users
Major signs in six languages (Japanese, English, traditional Chinese, simplified Chinese, Korean and Russian)
Multi-language representation
We also added multilingual labels to Trash cans.
- ■ Trash cans