Facilities & Services

Domestic Tour Desks

We help ensure your satisfaction at New Chitose Airport.

Travel agency in service

Company	Tel.
JTB	0123-22-0033
Hokkaido Ground Service	0123-45-3331
Amusement Hokkaido	0123-45-5306

Counter for rent at the domestic terminal building (rented by the hour)

Facility	Tel.
Portable counter (rented by the hour)	0123-46-5326

*Usage fee: 5,500yen for 2 hours (tax included)
*The rental desk is at the lobby near of Arrival Gate1.

Facilities & Services

7 pleasant areas are available.
HELLO KITTY HAPPY FLIGHT
Click here for the movies showing.
Refresh yourself in the open-air bath at the airport.

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Need help?: Information; Floor Map; Telephone Guide; Police Station; Medical Clinic; AED
(Automated External Defibrillator)
Access: By JR Line; By Bus; BY Car; By Taxi; Information on Car Rentals

Baggage, Home Delivery, Post, Currency: Coin Lockers; Temporary Baggage Storage / Home delivery / Porter Service; Post Office; Bank, ATM; Foreign Exchange; Overseas Travel Accident Insurance

For Business Services: Wireless Network Service; Internet Lounge; Business Service-Facility; Mobile WiFi Rental

For Visitors with Small Children: Nursery; Stroller Rental Service; Special Assistance Vehicle
To those who need assistance: Elevators; Accessible Toilet; Pay Phones; Audio Guidance & Touch Panels; Ramps; Wheelchair Rental Service

Visit the Airport: Observation Deck; Art in New Chitose Airport

Shop,Dine & Entertainment: DORAEMON WAKUWAKU SKY PARK; HELLO KITTY HAPPY FLIGHT; Steiff DISCOVERY WALK; NEW CHITOSE AIRPORT THEATER; New Chitose Airport Onsen

Efforts to Improve CS (Customer Satisfaction)

Open
Close

Domestic Terminal Building Open 5:00 Close 23:00 / International Terminal Building Open 5:00 Close 20:00 / Connecting Path Open 5:00 Close 23:00
* Hours are subject to change due to delays and other changes in flight schedules.
* After the closing hours, please be informed that it is not allowed to rest within the airport area. ( Excluding the accommodation facilities)