Facilities & Services

Bicycle Parking

Free bicycle parking is available.

Open: Operating hours: 24 hours a day, including weekends and holidays
Parking Capacity: 42 vehicles; ※The bicycle parking lot will be closed in winter from December through March.
Please note that the closure period may vary depending on the weather conditions.

〈Cycle station〉

Stands that provide mechanical support for sports bicycles (bicycle racks) have been installed in the bicycle parking lot as resting spots for sports bicycles.

About the rental of cycle pumps: ・Cycle pumps are available at the the Information Counter.; ※Please return it after use.; ・Rental site
Domestic Terminal Building: Information Counter in the Arrival Lobby of Exit No. 2 on the 1F

Facilities & Services

7 pleasant areas are available.
HELLO KITTY HAPPY FLIGHT
Click here for the movies showing.
Refresh yourself in the open-air bath at the airport.

Need help?: Information; Floor Map; Telephone Guide; Police Station; Medical Clinic; AED
(Automated External Defibrillator)
Access: By JR Line; By Bus; BY Car; By Taxi; Information on Car Rentals

Baggage, Home Delivery, Post, Currency: Coin Lockers; Temporary Baggage Storage / Home delivery / Porter Service; Post Office; Bank, ATM; Foreign Exchange; Overseas Travel Accident Insurance

For Business Services: Wireless Network Service; Internet Lounge; Business Service-Facility; Mobile WiFi Rental

For Visitors with Small Children: Nursery; Stroller Rental Service; Special Assistance Vehicle
To those who need assistance: Elevators; Accessible Toilet; Pay Phones; Audio Guidance & Touch Panels; Ramps; Wheelchair Rental Service

Visit the Airport: Observation Deck; Art in New Chitose Airport

Shop,Dine & Entertainment: DORAEMON WAKUWAKU SKY PARK; HELLO KITTY HAPPY FLIGHT; Steiff DISCOVERY WALK; NEW CHITOSE AIRPORT THEATER; New Chitose Airport Onsen

Efforts to Improve CS (Customer Satisfaction)

Open
Close

Domestic Terminal Building Open 5:00 Close 23:00 / International Terminal Building Open 5:00 Close 20:00 / Connecting Path Open 5:00 Close 23:00
* Hours are subject to change due to delays and other changes in flight schedules.
* After the closing hours, please be informed that it is not allowed to rest within the airport area. ( Excluding the accommodation facilities)