Our efforts on preventing the New Coronavirus Infection

Introducing the measures being implemented at New Chitose Airport Terminal Building to prevent the spread of Covid-19. Requests of visitors to New Chitose Airport Terminal Building are also introduced, so if you are planning on visiting the airport we ask that you please read through the measures and requests. We also ask for your kind understanding and cooperation with the implementation of these measures.

  • Enhancing disinfection and cleaning
    1.
    Enhancing disinfection and cleaning

    We carry out sterilization in line with the daily cleaning at our facilities such as toilets, handrails, nursing rooms, escalator belts, elevator buttons and seat spaces.

  • Securing the social distancing
    2.
    Securing the social distancing

    Indications that encourage the social distancing are displayed in seat spaces, charging counters and other places.

  • Thermal scanner inspection
    3.
    Thermal scanner inspection

    Thermal scanners will be installed at the entrance of the domestic flight safety inspection area to check body temperatures.

  • Public announcement for visitors
    4.
    Public announcement for visitors

    We bring attention to the infection by the public announcement to raise awareness of (washing hands, following proper coughing etiquette, cancellation of boarding due to developing a fever, etc.)

  • Appeals through websites, SNSs, etc.
    5.
    Appeals through websites, SNSs, etc.

    Alerts issued by relevant organizations are posted on our website and official SNSs.
    Official Twitter
    Official Facebook

  • Installing a plastic sheet to shut out droplet infection
    6.
    Installing a plastic sheet to shut out droplet infection

    Transparent sheets are installed at general information counters to prevent droplet infection.

  • Request for cashless payment at stores
    7.
    Request for cashless payment at stores

    We recommend cashless payment to reduce direct contacts between each other in stores.

  • Food/drink sampling is prohibited
    8.
    Food/drink sampling is prohibited

    Food/drink sampling is entirely prohibited at any store.

  • Preparing disinfectant solutions
    9.
    Preparing disinfectant solutions

    Disinfectant dispensers will be installed at various parts of the building.

  • Suspending the use of hand dryers in toilets
    10.
    Suspending the use of hand dryers in toilets

    We have stopped using the hand dryers in toilets and newly prepared paper towels.

  • Wearing a mask and washing hands
    11.
    Wearing a mask and washing hands

    All our staff wear masks and more frequently wash their hands.

  • Reducing store operating hours
    12.
    Reducing store operating hours
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