Information & Inquiry
Information
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Information
We operate in accordance with departure and arrival of domestic lines and international lines. * Business hours subject to change due to flight schedule and flight delay.
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Domestic Tour Desks
Tour desk at domestic terminal building is on the first floor.
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International Tour Desks
Tour desk at the international terminal building is on the second floor.
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Tour desk (Kamori sightseeing)
Kamori sightseeing tour desk is located on the south side of the 1F of Domestic Terminal Building.
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Touch Panel
We provide information on airport facility guide, transportation, sightseeing and weather condition timely by using touch panel which supports multi-language to meet the need of overseas customers.
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Arrival & Departure Information Monitors
Throughout the New Chitose Airport Terminal Building, arrival and departure information monitors showing flight times can be found near areas such as airline departure counters, arrival lobbies, entrances, and information counters.
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Hokkaido Foreign Tourist Information Center (New Chitose Airport)
The Hokkaido Foreign Tourist Information Center (New Chitose Airport) is located on the 2nd floor of the international airline terminal.
Tourism information on Hokkaido and the whole Japan is available in multiple languages.
Inquiry
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Telephone Guide
We provide telephone numbers of reservation/inquiry, transport facilities and service facilities inside the airport.
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Contact Us
In case of any questions about New Chitose Airport, please contact us.
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Information on Lost and Found
We provide information for lost and found office.