Facilities & Services

Special Assistance Vehicle

Assistance vehicle service is provided in connecting path to facilitate customer movement.
It is available for anyone free of charge and you just need to tell the working staff.

*As the number of vehicles is limited, service may not be available while charging.

Open: 9:00-19:00

: Customers
who need help

: Elderly
customers

: Expectant
mothers

: Customers
with infants

Customers stated above are in priority. Thanks for your cooperation.

Facilities & Services

7 pleasant areas are available.
HELLO KITTY HAPPY FLIGHT
Click here for the movies showing.
Refresh yourself in the open-air bath at the airport.

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Need help?: Information; Floor Map; Telephone Guide; Police Station; Medical Clinic & Dental Service; AED
(Automated External Defibrillator)
Access: By JR Line; By Bus; BY Car; By Taxi; Information on Car Rentals

Baggage, Home Delivery, Post, Currency: Coin Lockers; Temporary Baggage Storage / Home delivery / Porter Service; Post Office; Bank, ATM; Foreign Exchange; Overseas Travel Accident Insurance

For Business Services: Wireless Network Service; Internet Lounge; Business Service-Facility; Mobile WiFi Rental

For Visitors with Small Children: Nursery; Stroller Rental Service; Powder Room; Special Assistance Vehicle
For the Disabled: Elevators; Accessible Toilet; Pay Phones; Audio Guidance & Touch Panels; Ramps; Wheelchair Rental Service

Visit the Airport: Observation Deck; Art in New Chitose Airport

Shop,Dine & Entertainment: DORAEMON WAKUWAKU SKY PARK; HELLO KITTY HAPPY FLIGHT; Steiff DISCOVERY WALK; NEW CHITOSE AIRPORT THEATER; New Chitose Airport Onsen

Efforts to Improve CS (Customer Satisfaction)

Open
Close

Domestic Terminal Building Open 5:00 Close 23:00 / International Terminal Building Open 5:00 Close 21:30 / Connecting Path Open 5:00 Close 23:00
* Hours are subject to change due to delays and other changes in flight schedules.
* For dates in which late-night flights are operated in the Domestic Terminal Building, only some areas postpone the closing time with the operation of the late-night flights.Please confirm here for details.