Facilities & Services

Mobile WiFi Rental

WiFi router and mobile phone rental services are available.

Domestic Terminal Building

XCom Global, Inc.（Imoto Wi-Fi）

Main Services
・Reservation handover for rental of Wi-Fi routers and mobile phone for overseas use, and processing of application submitted on the same day.
・Reservation handover for rental of Wi-Fi routers and mobile phone for domestic use, and processing of application submitted on the same day.
・SIM card sales

Open: 8:00～19:30
TEL: TEL:0120-800-540（Inquiry dedicated dial）
URL: https://www.globaldata.jp/imotowifi/

International Terminal Building

XCom Global, Inc.（Imoto Wi-Fi）

Open: 8:00～20:00
TEL: TEL:0120-800-540（Inquiry dedicated dial）
URL: https://www.globaldata.jp/imotowifi/

Telecom Square, Inc.（Mobile center）

Open: 8:00～20:00
TEL: TEL:0120-388-212
URL: http://biz.telecomsquare.co.jp/telecomsquare/

Corporation VISION（Global Wi-Fi）

Open: 8:00～20:00
TEL: TEL:0120-510-670
URL: https://townwifi.com/

Facilities & Services

7 pleasant areas are available.
HELLO KITTY HAPPY FLIGHT
Click here for the movies showing.
Refresh yourself in the open-air bath at the airport.

Need help?: Information; Floor Map; Telephone Guide; Police Station; Medical Clinic & Dental Service; AED
(Automated External Defibrillator)
Access: By JR Line; By Bus; BY Car; By Taxi; Information on Car Rentals

Baggage, Home Delivery, Post, Currency: Coin Lockers; Temporary Baggage Storage / Home delivery / Porter Service; Post Office; Bank, ATM; Foreign Exchange; Overseas Travel Accident Insurance

For Business Services: Wireless Network Service; Internet Lounge; Business Service-Facility; Mobile WiFi Rental

For Visitors with Small Children: Nursery; Stroller Rental Service; Powder Room; Special Assistance Vehicle
For the Disabled: Elevators; Accessible Toilet; Pay Phones; Audio Guidance & Touch Panels; Ramps; Wheelchair Rental Service

Visit the Airport: Observation Deck; Art in New Chitose Airport

Shop,Dine & Entertainment: DORAEMON WAKUWAKU SKY PARK; HELLO KITTY HAPPY FLIGHT; Steiff DISCOVERY WALK; NEW CHITOSE AIRPORT THEATER; New Chitose Airport Onsen

Efforts to Improve CS (Customer Satisfaction)

Open
Close

Domestic Terminal Building Open 5:00 Close 23:00 / International Terminal Building Open 5:00 Close 21:30 / Connecting Path Open 5:00 Close 23:00
* Hours are subject to change due to delays and other changes in flight schedules.
* For dates in which late-night flights are operated in the Domestic Terminal Building, only some areas postpone the closing time with the operation of the late-night flights.Please confirm here for details.