Facilities & Services

International Tour Desks

We help ensure your satisfaction at New Chitose Airport.

International Tour Desks

Company	Tel.
JTB	0123-22-0033
Hekiundo Hotels & Resorts Co.,Ltd.	0123-46-5798
SKI JAPAN TRAVEL	0123-45-1050
Amusement Hokkaido	0123-45-5306
Japan Holiday Travel	06-4792-1755
HTM	0136-55-5601

Facilities & Services

7 pleasant areas are available.
HELLO KITTY HAPPY FLIGHT
Click here for the movies showing.
Refresh yourself in the open-air bath at the airport.

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Need help?: Information; Floor Map; Telephone Guide; Police Station; Medical Clinic & Dental Service; AED
(Automated External Defibrillator)
Access: By JR Line; By Bus; BY Car; By Taxi; Information on Car Rentals

Baggage, Home Delivery, Post, Currency: Coin Lockers; Temporary Baggage Storage / Home delivery / Porter Service; Post Office; Bank, ATM; Foreign Exchange; Overseas Travel Accident Insurance

For Business Services: Wireless Network Service; Internet Lounge; Business Service-Facility; Mobile WiFi Rental

For Visitors with Small Children: Nursery; Stroller Rental Service; Special Assistance Vehicle
For the Disabled: Elevators; Accessible Toilet; Pay Phones; Audio Guidance & Touch Panels; Ramps; Wheelchair Rental Service

Visit the Airport: Observation Deck; Art in New Chitose Airport

Shop,Dine & Entertainment: DORAEMON WAKUWAKU SKY PARK; HELLO KITTY HAPPY FLIGHT; Steiff DISCOVERY WALK; NEW CHITOSE AIRPORT THEATER; New Chitose Airport Onsen

Efforts to Improve CS (Customer Satisfaction)

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Domestic Terminal Building Open 5:00 Close 23:00 / International Terminal Building Open 5:00 Close 23:00 / Connecting Path Open 5:00 Close 23:00
* Hours are subject to change due to delays and other changes in flight schedules.
* For dates in which late-night flights are operated in the Domestic Terminal Building, only some areas postpone the closing time with the operation of the late-night flights.Please confirm here for details.